GioVictor
Membro
Disney+ não conecta pelo wi-fi: como resolver?
Perguntou 4 anos atrás
Resolvido
O Disney+ não conecta pelo wi-fi: como resolver? Sempre que acesso a página de login (https://www.disneyplus.com/pt-br/login) sou redirecionado para outra página (https://www.disneyplus.com/en-gb/login) e ela não carrega nada. No app, deve estar acontecendo o mesmo e ele não carrega nenhuma página. Usei meus dados móveis e tudo rodou direitinho.
Grato pela atenção
Respostas
matheus_m_macieira
Membro
4 anos atrás
Boa tarde, eu estava com esse problema e entrei em contato através do bate papo ao vivo disponível no site https://help.disneyplus.com/csp. O atendente pediu meu número de IP e realizou um desbloqueio e voltou a funcionar normalmente, tanto notebook, quanto celular e PS4. Espero que ajude vocês.

Kamlatrno
Membro
1 ano atrás
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LRY377
Membro
1 ano atrás
My suggestion is Reset your Wi-Fi router. Check for any updates that may be available for the app. Clear your cache and data. Close and reopen the app asap, also try signing out of Disney+ on all devices and sign in again. if you want best tech support follow: [url][Url removida pelo TechTudo][/url]
LFre273
Membro
2 anos atrás
Hmm, See my web here: [Url removida pelo TechTudo]

fittboy
Membro
2 anos atrás
It seems that you're having trouble connecting to Disney+ through your Wi-Fi network. When attempting to log in through the login page ([Url removida pelo TechTudo]), you're being redirected to a different page ([Url removida pelo TechTudo]) that doesn't load anything. The same issue may be occurring with the app, which isn't loading any pages. However, when using your mobile data, everything appears to be working fine. To resolve this issue, you may want to try restarting your Wi-Fi router, clearing your browser's cache and cookies, or contacting your internet service provider to ensure that there are no connectivity issues.
KYou255
Membro
2 anos atrás
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RVic742
Membro
2 anos atrás
It must be local wifi issues.
MJam718
Membro
2 anos atrás
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KYou255
Membro
3 anos atrás
You sould contact your Wi-fi operator for batter connection. You can watch all premium shows by using Free Disney Plus Accounts and enjoy with good internet connection.
apag312
Membro
3 anos atrás
Good afternoon, I was having this problem and I contacted you through the live chat available at https://help.disneyplus.com/csp . The attendant asked for my IP number and performed an unlock and returned to work normally, both notebook, cell phone and PS4. I hope it helps you.