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GioVictor

Membro

Disney+ não conecta pelo wi-fi: como resolver?

Perguntou 4 anos atrás

Resolvido

O Disney+ não conecta pelo wi-fi: como resolver? Sempre que acesso a página de login (https://www.disneyplus.com/pt-br/login) sou redirecionado para outra página (https://www.disneyplus.com/en-gb/login) e ela não carrega nada. No app, deve estar acontecendo o mesmo e ele não carrega nenhuma página. Usei meus dados móveis e tudo rodou direitinho.
Grato pela atenção

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Respostas

4 anos atrás

Boa tarde, eu estava com esse problema e entrei em contato através do bate papo ao vivo disponível no site https://help.disneyplus.com/csp. O atendente pediu meu número de IP e realizou um desbloqueio e voltou a funcionar normalmente, tanto notebook, quanto celular e PS4. Espero que ajude vocês.

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Kamlatrno

Membro

1 ano atrás

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LRY377

Membro

1 ano atrás

My suggestion is Reset your Wi-Fi router. Check for any updates that may be available for the app. Clear your cache and data. Close and reopen the app asap, also try signing out of Disney+ on all devices and sign in again. if you want best tech support follow: [url][Url removida pelo TechTudo][/url]

LFre273

Membro

2 anos atrás

Hmm, See my web here: [Url removida pelo TechTudo]

fittboy

fittboy

Membro

2 anos atrás

It seems that you're having trouble connecting to Disney+ through your Wi-Fi network. When attempting to log in through the login page ([Url removida pelo TechTudo]), you're being redirected to a different page ([Url removida pelo TechTudo]) that doesn't load anything. The same issue may be occurring with the app, which isn't loading any pages. However, when using your mobile data, everything appears to be working fine. To resolve this issue, you may want to try restarting your Wi-Fi router, clearing your browser's cache and cookies, or contacting your internet service provider to ensure that there are no connectivity issues.

KYou255

Membro

2 anos atrás

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RVic742

Membro

2 anos atrás

It must be local wifi issues.

MJam718

Membro

2 anos atrás

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KYou255

Membro

3 anos atrás

You sould contact your Wi-fi operator for batter connection. You can watch all premium shows by using Free Disney Plus Accounts and enjoy with good internet connection.

apag312

Membro

3 anos atrás

Good afternoon, I was having this problem and I contacted you through the live chat available at https://help.disneyplus.com/csp . The attendant asked for my IP number and performed an unlock and returned to work normally, both notebook, cell phone and PS4. I hope it helps you.

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