Fórum

Oi, tudo bem?

É possível fazer alguns testes antes de buscar ajuda especializada para ver se resolve esse problema. É importante testar outra tomada e verificar se o cabo está 100%. Vale também remover a bateria enquanto reinicia o computador. Desligue o aparelho, retire o cabo da tomada, remova a bateria e espere dez segundos. 

Temos uma lista de alguns problemas e soluções para notebooks que não carregam a bateria: https://www.techtudo.com.br/noticias/2016/03/notebook-nao-carrega-mesmo-ligado-na-tomada-veja-como-resolver

Caso as soluções não funcionem, recomendamos buscar uma assistência técnica de confiança.

Abraços e boa sorte!

Obs.: Depois, me conta se alguma solução funcionou?

If your <a href="[Url removida pelo TechTudo]">notebook</a> is not charging, there could be several reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:

1. Check the Power Outlet:Ensure that the power outlet you're using is functioning correctly. Try plugging in another device to see if it works. If possible, try a different power outlet.
   
2. Inspect the Power Adapter:Check the power adapter for any signs of damage, such as frayed cables or bent prongs. If you see any issues, you may need to replace the power adapter.
   
3. Inspect the Charging Cable:Examine the charging cable for any damage. Cables can wear out over time. If you notice any fraying or damage, consider using a different cable.
   
4. Verify the Connection:Ensure that the power cable is securely connected to both the power outlet and your notebook. Make sure there is a snug connection at both ends.
   
5. Check for a Reset Function:Some notebooks have a reset function that can be triggered by removing the battery (if applicable) and holding down the power button for 15-20 seconds. This can sometimes resolve charging issues.
   
6. Restart Your Notebook:Sometimes, a simple restart can resolve charging problems. Save your work, shut down the notebook, and then restart it.
   
7. Remove and Reinsert the Battery (if applicable):If your notebook has a removable battery, try removing it and reinserting it. This can help reset the power management system.
   
8. Update Device Drivers:Ensure that your device drivers are up to date, especially the ones related to power management. Outdated drivers can sometimes cause charging issues.
   
9. Check the Charging Port:Inspect the charging port on your notebook for any debris or damage. Use compressed air to clean out any dust or lint that may be obstructing the connection.
   

If you've tried these troubleshooting steps and your notebook still isn't charging, it may be a hardware issue, and you may need to contact the manufacturer's support or take your notebook to a professional for further diagnosis and repair.

If your notebook isn't charging while on and heating up, try recalibrating the battery or checking for any background processes consuming power, and ensure your power adapter is functioning properly.