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Oi, camelo1213. 

O iFood permite cancelar um pedido em alguns casos. Mas existem algumas regras em relação ao prazo.

• Antes da confirmação do restaurante: até cinco minutos;
• Se a refeição não começou a ser preparada: até cinco minutos;
• Se o pedido ainda estiver sendo preparado: é preciso entrar em contato com o estabelecimento para saber em que etapa o pedido está e se ainda é possível descartá-lo. Assim, o restaurante pode escolher aceitar ou recusar o cancelamento;
• Se demorar para entregar, acima do tempo estimado pelo app: tente entrar em contato com o restaurante. Se não receber informações do estabelecimento, entre em contato com o atendimento ao cliente do iFood e forneça o número do pedido, o restaurante e o tempo de espera.
• Se o pedido vier errado ou com itens faltando: você pode optar por fazer um novo pedido, negociar ou desistir e notificar o estabelecimento. O prazo é de até 48 horas.

Para saber mais sobre o funcionamento, recomendo este conteúdo:

https://www.techtudo.com.br/dicas-e-tutoriais/2023/06/como-cancelar-pedido-no-ifood-edapps.ghtml

Boa sorte!

I usually try to cancel right after placing the order if something feels off especially if I rushed through checking the kfc meny pris and picked the wrong item by mistake.

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That’s a good question! Food delivery apps like iFood have really changed how we experience food. It’s always helpful to know cancellation rules — whether you’re ordering a meal or just browsing new places to try, understanding the process makes the whole food experience smoother.

Great effort

Hi camel1213,

Yes, iFood does allow order cancellations, but it depends on the stage of your order. Here’s a quick breakdown:

• Before restaurant confirmation: You can cancel within 5 minutes.
• If the meal hasn’t started being prepared: Also cancellable within 5 minutes.
• If the order is being prepared: You’ll need to contact the restaurant directly. They can accept or decline the cancellation based on the order status.
• If delivery is delayed: Try contacting the restaurant first. If there’s no response, contact iFood support with your order number, restaurant name, and the wait time.
• If the order is wrong or missing items: You have up to 48 hours to cancel, reorder, or negotiate with the restaurant.

For complete info, check this guide:

How to cancel an order on iFood (TechTudo)

Also, if you're in the mood for something delicious, feel free to explore our menu here:
Check out the portillos-menu website.

Good luck with your order!

In the iFood app, you can typically cancel <a href="[Url removida pelo TechTudo]">an order</a> before it has been accepted by the restaurant. Once you've placed an order, it goes through a process where the restaurant receives and confirms it. During this time, you can still cancel the order without any charges or penalties.

Here's a breakdown of when you can cancel an order on iFood:

1. Before Confirmation: You can cancel your order at any time before the restaurant accepts it. This usually happens shortly after you've placed the order. Simply navigate to your order history or the active orders section in the app, select the order you wish to cancel, and follow the prompts to cancel it.
2. After Confirmation (in certain cases): If the restaurant has already accepted your order but hasn't started preparing it yet, you may still have a short window of time to cancel. However, this depends on the restaurant's policies and whether they've already begun preparing your food. In some cases, you may not be able to cancel the order after confirmation.
3. During Busy Periods: During peak hours or busy periods, restaurants may start preparing orders immediately after confirmation. In such cases, it may be more challenging to cancel the order once it's been accepted. However, you can still try contacting customer support through the app to inquire about cancellation options.

iFood usually allows order cancellation within a specific timeframe before the restaurant starts preparing the order. This policy parallels a <a href="[Url removida pelo TechTudo]">return policy</a>, offering users flexibility to retract their order before a certain stage, akin to changing one's mind about a purchase before it ships or processes.